Our website grants you non-exclusive limited license to use our paid WordPress plugins and other paid products sold through our website (videographywp.com) in accordance with these Terms & Conditions.

Licensing

All paid and free plugins available on videographywp.com are released under GNU general public license – http://www.gnu.org/licenses/gpl.html.

Upgrades

All free of charge products benefit of the automatic update provided by WordPress (in case of WordPress plugins). For paid products, upgrades are provided in accordance to the number of licenses purchased for a specific product.
Upgrades are provided for a period of 1 year from the time of purchase. After 1 year, an upgrade and support license will have to be purchased in order to benefit of upgrades and support.

Delivery

All purchases made on videographywp.com will require you to have a personal account created on our website and you must be logged-in in order to be able to purchase any of our products. Once decided what version of our product you want to buy, you will be taken to a order confirmation page. After successfully completing a purchase, all license codes and download links for our products will be available in your account.

Ownership

You may not claim intellectual or exclusive ownership to any of our products. All products are property of videographywp.com. All our products are provided “as is”, without any warranty, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.

Site content

All content displayed on videographywp.com is the property of videographywp.com. You cannot replicate any of our content without the prior consent of videographywp.com owners. Any content replicated must be approved in advance by videographywp.com owners. Content from this site shall not be used or exploited for commercial or non-commercial purposes without a prior written consent of this site owners.

Refund Policy

Since we are offering digital goods for sale, we do not issue refunds after a purchase has been made. In exceptional cases, we might consider refunds during the first 30 days from the purchase date if you can’t use the plugin on your website due to inability to install it properly or the plugin fails to perform its intended basic functionality and you contacted support on videographywp.com and worked to solve the issues with our team.
No refunds will be issued after 30 days from the purchase date have passed. Please note that by purchasing our products, you agree to the above terms of the refund policy.

Privacy Policy

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

Support

All free products offered on this site benefit of limited support on our forums. Support will be offered when time allows us to and at our sole discretion. Free products will benefit of immediate support only in case of errors that prevent the intended functionality of our products to be achieved. Other than that, any support requests regarding, but not limited to, compatibility with 3’rd party plugins or themes will be provided solely at our discretion.

License owners can benefit of priority support provided by our ticket system. All requests will be answered immediately following the rule first came, first served. License owners can ask for debugging support related to 3’rd party plugins/scripts/themes compatibility. We will do our best to provide this kind of support and solve any issues related strictly to our product or in relation with 3’rd party scripts. Support for debugging license holder application will require a running, valid license on your website. Under no circumstances discussions ran under the ticket system will be made publicly on our forums or any other location (external websites, social media, etc). Violation of this rule will end-up in account, licenses and priority support termination with or without any warning.

Warranty

Our plugins are tested and proved working on any clean WordPress installation. We do not guarantee it will work with all browsers or 3rd party plugins and/or themes. We are not responsible for any incompatibility issues with other plugins. While it is our policy to support as best as we can our products, we will provide 3rd party conflicts support when time allows and at our discretion. We are not responsible for any data loss that may occur as result of installing and using our plugins.

Acceptance

By purchasing our products you indicate that you read and you agree with all above terms & conditions detailed on this page.