30 Day Money Back Guarantee
Licenses must be renewed after one calendar year for ongoing updates and support. Renewals have a 40% discount.
What are the plugin requirements?
VideographyWP requires at least WordPress 4 and a modern web browser. Please also make sure that your server respects these WordPress recommendations.
What types of payment do you accept?
Currently, the only form of payment we accept is by PayPal. All payments must be made online, we can’t take checks or any other form of payment. Orders are also taken only online, no phone or other way of ordering.
How does support and updates work?
The Professional license grands you access to support and updates for the entire lifetime of the product. The other packages will offer you support and updates for 1 year after the purchase date. After one year you have the option to renew your license, otherwise you will lose access to updates and support but you can continue to use the product on your website.
Can I upgrade after my initial purchase?
Yes, after your initial purchase, if you will revisit our purchases page you will notice that all prices are discounted. This means that for every additional purchase that you make, you will receive discounted prices to out product.
Do I receive a discount for recurring purchases?
Yes, for example, if you purchased the Personal package and would like to make a second purchase for any package all prices will be discounted automatically based on the initial purchase value that you made.
How is priority support provided?
Any purchased product will allow you access to our priority support ticket system. All you need to do is fill a ticket and someone will answer you and help you with your problem. You can also address the forums but it might take a while to get an answer.
How do plugin licenses work?
Once you complete the purchase you’ll be taken to your account and you’ll see a list of license codes and a download link for the plugin. Just install the plugin on your WordPress website, go to plugin page Licensing, enter a license key, save it and you’re done.
I have other pre-sales questions, can you help?
Yes, please ask us any questions on our contact page.